> For the complete documentation index, see [llms.txt](https://solutions.fundraisingbox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://solutions.fundraisingbox.com/knowledge-base/error-log-and-log-viewer.md). # Error Log & Log Viewer Two different error handling mechanisms are available, depending on the type and origin of the issue. Together, these mechanisms ensure full transparency across all error scenarios. ### **FundraisingBox Connector Error Log (Validation Errors)** Validation errors occur when transmitted data does not meet the validation rules of the target system. In this case, all objects intended for transmission are still created. To enable this, effected data may be adjusted (e.g. by omitting or truncating values), and adjustments documented. In these cases, the connector creates an entry in the **FundraisingBox Connector Errors** object. * Captures data-related validation issues (e.g. invalid field values) * Provides guidance on how to resolve the specific error * Enables structured tracking and resolution of data inconsistencies Technical errors that prevent transmission are **not** logged here and must be reviewed in the Log Viewer or external logging tools. ### **FundraisingBox Log Viewer (Synchronization & System-Errors)** The FundraisingBox Connector Log Viewer provides a centralized overview of all synchronization events, including both successful and failed data transfers. It is primarily used to monitor and analyze issues related to data transmission between systems. * Displays all relevant sync events and their status * Provides error messages with context to support root cause analysis {% hint style="info" %} During setup and testing phases, errors can be independently reviewed and analyzed via the Log Viewer. In live operation, FundraisingBox actively monitors transmission errors and, where possible, resolves them or communicates them to the responsible parties. {% endhint %} Access to the FundraisingBox Connector Log Viewer is granted by the FundraisingBox project team. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://solutions.fundraisingbox.com/knowledge-base/error-log-and-log-viewer.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.