Error Log & Log Viewer

Two different error handling mechanisms are available, depending on the type and origin of the issue. Together, these mechanisms ensure full transparency across all error scenarios.

FundraisingBox Connector Error Log (Validation Errors)

Validation errors occur when transmitted data does not meet the validation rules of the target system. In this case, all objects intended for transmission are still created. To enable this, effected data may be adjusted (e.g. by omitting or truncating values), and adjustments documented. In these cases, the connector creates an entry in the FundraisingBox Connector Errors object.

• Captures data-related validation issues (e.g. invalid field values)

• Provides guidance on how to resolve the specific error

• Enables structured tracking and resolution of data inconsistencies

Technical errors that prevent transmission are not logged here and must be reviewed in the Log Viewer or external logging tools.

FundraisingBox Log Viewer (Synchronization & System-Errors)

The FundraisingBox Connector Log Viewer provides a centralized overview of all synchronization events, including both successful and failed data transfers. It is primarily used to monitor and analyze issues related to data transmission between systems.

• Displays all relevant sync events and their status

• Provides error messages with context to support root cause analysis

During setup and testing phases, errors can be independently reviewed and analyzed via the Log Viewer. In live operation, FundraisingBox actively monitors transmission errors and, where possible, resolves them or communicates them to the responsible parties.

Access to the FundraisingBox Connector Log Viewer is granted by the FundraisingBox project team.